ANGIE MCCORMICK AND CHARLOTTE STAINSBY-MANNERS

BOTH STYLISTS AND STAFF TRAINERS AT ELITE HAVE JUST COMPLETED THEIR NVQ A1 ASSESSORS AWARD, WELL DONE GIRLS! They will now be able to support and assess apprentices within the salon in working towards their national vocational qualifications in hairdressing levels 2 & 3, ensuring that the level of training we provide meets occupational standards. Charlotte also recently completed her NVQ LEVEL 3 MANAGEMENT AND CUSTOMER SERVICES.

CUSTOMER SERVICE WITH JULIE ELDRETT CONSULTING

Julie Eldrett recently visited elite, all the team attended the course and had a lovely day. Julie focuses on the customer experience and the team’s frontline service delivery to ensure every individual leaves the salon feeling a million dollars.

EMPLOYEE OF THE YEAR 2011

Angie McCormick has been awarded Employee of the Year for the second year in a row. Angie has now been at Elite for 11 years and her dedication is second to none, she always goes that extra mile for her clients and the team. Angie supports the younger generation of stylists with all their training needs. She is consistent in everything she does and she does it so well.

TRAINEE OF THE YEAR 2011

This was such a close call that we couldn’t decide, so we awarded Trainee of the Year to Ashley Robinson and Megan Hughes. Both girls are a privilege to work with; they are both reliable and do their jobs to the best of their abilities. They are highly motivated and keen to push themselves forward. They are both due to complete their NVQ Level 2 Hairdressing in record time at the beginning of 2012.